Newly hired Small Animal Guy:::Guinea pig food is usually exspencive. You can get rat food instead. It's the same thing and it's a bit cheaper.
After he left I went up to those customers and said "If you feed your guinea pig rat food, that pig will die of Scurvy"
I think anybody that works for a pet store should at least know the basics for any animal they cater too. To be hired to be specifically the small animal specialist and to say THAT means you know jack shit about guinea pigs. I wanted to work in that posistion but I don't know much about chinchillas. That said, I would NOT point out...say...ferret food to a chin owner. I would point out the chin food of course! I do know advanced rattie care, basic guinea pig, mouse, and hamster care. But that complete idiot (at least with animals) got the job over me. *shakes head*